Simaizeer is a modular workspace for organizations that need unified messaging, operational workflows, and AI assistance—not a collection of disconnected tools.
Operational overview of conversations, tasks, consultations, and recent activity—so you can see what needs attention without opening every module.
Simaizeer separates how your team talks from how you serve customers—while keeping both in one workspace. Direct messages and team channels handle internal collaboration. Customer messages from your website WebChat widget and linked apps (WhatsApp, Telegram, Facebook Messenger, Instagram, TikTok, and more) arrive in a dedicated external inbox, where your team can assign threads and reply. Instagram and Facebook Page post comments land in the same inbox—with public/private reply, moderation, and Show comments filtering. The built-in AI assistant can respond directly in the thread—drafting replies, summarizing history, and answering from your Knowledge Base—while your staff stay in control: mute the assistant when a human should take over, or unmute it when AI should reply again.
Keep people and customer records organized and connected to the conversations, tasks, and appointments that reference them.
Create work items from conversations, assign owners, track status, and link related tasks so follow-ups stay connected to their source.
Schedule appointments and events, then connect them to consultations and assets when structured follow-up is required.
Structured service notes and templates tied to calendar events, contacts, and assets—useful for repeatable operational workflows.
Automate timely follow-through for appointments and task deadlines—without manual copy-paste. Rules sync with your calendar and tasks, personalize messages with real operational context, and deliver through email, SMS, WhatsApp, and in-app notifications for both customers and staff.
Configure how AI works across your organization—inside conversations and beyond. Select the model, define skills that connect to your systems, and shape each use case with its own instructions and tool access.
Store organization knowledge that the AI can reference when replying—policies, FAQs, procedures, and structured data categories.
Bring WebChat, WhatsApp, Telegram, Facebook Messenger, Instagram, TikTok, and other social messages into the same workspace as internal conversations—assignable and AI-assisted. New social connectors are added on demand.
The Simaizeer AI Agency team implements new platform modules for clients on demand—so Simaizeer grows with your business, not against it.
Talk to usBrowse the modules above, or request a demo to see them in context.
Direct messages and channels handle internal communication. External connectors route WebChat, WhatsApp, Telegram, Facebook Messenger, Instagram, TikTok, and other social channels into a dedicated external inbox with the same assignment, reply, and AI tools—and we expand the connector library on demand.
Yes. Post comments from Instagram and Facebook Pages arrive in External Conversations alongside DMs. Agents can reply publicly on the post or privately in DM, target a specific comment, hide or delete comments where supported, filter comment-only threads with Show comments, and use dedicated AI profiles for comment auto-reply when enabled.
The AI assistant is built into conversation threads—not a separate chatbot window. It drafts replies, summarizes threads, and pulls answers from your Knowledge Base. Administrators choose the chat model (OpenAI, DeepSeek, or Azure OpenAI), build skills by importing APIs, connecting MCP servers, or creating manual no-code tools, then assign those tools to specific use cases such as reply, draft, and summary. Each use case can carry its own instructions and allowed tools, so the assistant behaves differently when replying to customers versus summarizing an internal thread.
Tasks can be linked to one or more conversations so follow-up work stays tied to the message thread that created it. You can also link related tasks to keep dependent work grouped.
Conversations handle messaging and quick collaboration. Consultations capture structured records—often tied to calendar events and assets—when you need repeatable fields and searchable history beyond chat.
Simaizeer lets you extend the assistant without custom application code. Import REST APIs as tools, connect MCP servers to discover and publish remote capabilities, or create manual no-code tools when you need lightweight actions. Published skills appear in the AI tool catalog and can be enabled per use case, so the assistant can call your CRM, ticketing stack, internal APIs, or MCP-backed services during live conversations.
Use cases define when and how the assistant runs—for example replying in a thread, drafting a message, or summarizing history. For each use case you can set instructions, tune prompts, choose which skills and tools are allowed, and control advanced behavior such as automatic tool invocation. That means customer-facing replies can use a stricter tool set than internal summaries, while every scenario still draws from the same Knowledge Base and model configuration.
The Reminder Engine automatically schedules and delivers reminders when calendar appointments and tasks change—so your team does not have to chase confirmations manually. Contact appointment reminders can go out by email, WhatsApp, or SMS; staff receive in-app and email alerts; task assignees get due-date reminders. Administrators configure timing rules, filters, channels, and Liquid templates from a dedicated workspace, separate from conversation quick replies.
Yes. The platform modules on this page are the core Simaizeer workspace—but they are not the limit. The Simaizeer AI Agency team partners with clients to design and implement additional modules on demand: industry-specific workflows, custom integrations, reporting, and new operational tools inside the same login. Tell us what your organization needs, and we can scope and build it alongside your rollout.