A customer asking for help and an employee asking for something inside the company both arrive here. Connect WhatsApp, Instagram, Messenger, Telegram, TikTok, or website chat. The agent on that channel replies and completes the request.
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Create an agent for customer support, an agent for employee support, or one that covers both. Each agent has its own instructions and the channels you connect to it.
Connect your knowledge, APIs, and tools. The agent checks them before it replies, so support answers come from your business.
A customer wants a booking or a status. An employee wants a file, time off, or an update. The agent on that channel answers and takes the next step.
WhatsApp, Instagram, Messenger, Telegram, TikTok, and the chat on your website. Customer messages and employee requests land in one place. The agent you assigned to that channel replies.
An agent for customer support, employee support, or both.
Attach WhatsApp, Instagram, Messenger, Telegram, TikTok, or website chat. Messages on that channel go to this agent.
The agent replies to the customer or the employee and finishes the request.
Create the agent, connect the channels people already use, and give it your tools. Customer messages and employee requests are handled the same way.
A support reply, an employee request, a follow-up. The record updates, so the next person already has the context.
Customer chat and staff requests used to live in different inboxes. Simaizeer is both: AI agents on the channels you already use.
An agent for customer support, employee support, or both.
WhatsApp, Instagram, Messenger, Telegram, TikTok, or website chat. Messages there go to that agent.
The agent replies on that channel and finishes the request.
Create an agent for customers, for employees, or for both.
Customer support. Employee support. If it arrives as a message, you can give it to an agent.
Connect the channel. Messages on it go to that agent.
WhatsApp, Instagram, Messenger, Telegram, TikTok, and website chat. Then connect the tools the agent needs to finish the request.
The agent handles the customer or the employee.
You see the result. The agent sends the reply and takes the next step.
The same agents, in your pocket. Read customer and employee conversations, jump into a thread, and keep the request moving when you are away from a desk.
Request a demoA customer message or an employee message. Connect the channel and watch the agent reply.
If customers or employees already write to you there, an agent can take it. We'll show you on a demo.
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