FAQ
What owners usually ask

Contact support and employee support. Channel messages bind to an agent—so any request can be handled.

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Simaizeer is contact support and employee support, run by AI agents. You create the agent, bind the channel, connect the tools it needs. A customer message and an employee request are the same kind of work: the agent handles it.

  • Customer support and employee support
  • Channel messages bind to an AI agent
  • Any request that arrives as a message can be handled

Yes. That is the point. Bind an internal channel to an agent the same way you bind a customer channel. Leave requests, status, quotes, files, the weird ask only your company has—if staff write it in, the agent can take it.

  • Contact support and employee support, same product
  • Internal channels bind to agents too
  • One loop for whoever is writing

Anything with a door. MCP servers, APIs you already pay for, data tools, files, and live systems. The agent uses what the business already runs on—no waiting on a vendor to build an integration for you.

  • Any MCP server
  • Any API you already use
  • Data tools, files, and live systems

Wherever they already write. Customers on WhatsApp, Instagram, web chat. Employees on the channels you already use inside the company. You bind that channel to an agent. The agent answers and finishes the request.

  • Customer channels and employee channels
  • Messages belong to the agent you bind
  • One agent, the whole loop

Name it. Teach it how you work. Bind the channels it should own. Point it at the tools it should touch. From that moment whoever writes—customer or employee—hits that agent.

  • Your instructions, your tone, your rules
  • Skills from MCP, APIs, and data tools
  • A specialist for each real job

No. A chatbot answers. An agent handles the request. It uses the tools you connected, moves customer support or an employee ask forward, and leaves the next person—or the next agent—with context already in place.

  • Talk, decide, update, follow through
  • Context stays with the work
  • Outcome belongs to you; steps belong to the agent

The agents keep going. Same Simaizeer on the phone if you want to check in, jump into a live thread, or keep a process moving from anywhere. You watch the outcome, not every click.

  • Work continues after the laptop closes
  • Same login on iOS and Android
  • Live work, not a second product

Owners who are tired of one inbox for customers and another for staff. Simaizeer is both: agents on the channels people already write in, with the tools they need attached.

  • Stop collecting inboxes
  • Staff agents on every channel
  • Contact support and employee support together

Show us a real channel—customer or employee. We bind it to an agent, connect the tools, and you watch Simaizeer handle the request.

  • Bring a real message thread, not a wish list
  • Bind the channel you already use
  • See it handled on a demo

Yes. Same Simaizeer in your pocket. Check in on the work, jump into a live thread, keep the process moving when you are not at a desk. Live work, not a second product.

  • Your agents, on iOS and Android
  • Same login as the web workspace
  • The process keeps moving away from the desk

Yes. Staff open Simaizeer with the work account they already use—on the web and on the phone. Invite people first; email is how the two worlds meet.

  • Same company login on web and mobile
  • Invite the team first
  • Optional lock: require SSO

If the process happens on site, give it to an agent and connect the tools it needs. People can confirm they arrived without the phone tracking them all day. You watch the outcome, not a map of every step.

  • On-site work is still a process an agent can run
  • Position is read only when someone checks in or out
  • No background tracking
See an agent take a real request
  • Customer message or employee message.
  • Connect the channel. Watch the agent reply.
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